Privacy Policy

Privacy Policy
Abode Building & Pest is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information
We may collect personal information including your name, contact details, property address, and inspection requirements when you:

• Request a quote

• Book an inspection

• Complete a form on our website

• Communicate with us by phone, email, or social media

We only collect information that is necessary to provide our services and communicate effectively with you.

2. Use of Personal Information
We use your personal information to:

• Provide building and pest inspection services

• Send reports, invoices, and booking confirmations

• Respond to enquiries

• Improve our services

We do not sell or rent your personal information to third parties.

3. Disclosure of Personal Information
We may disclose your information to:

• Our employees, contractors, and service providers (such as IT or payment processors)

• Real estate agents, if you’ve authorised us to share the report with them

• Government or regulatory bodies where required by law

All third parties we engage are required to keep your information confidential and secure.

4. Data Security
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access. This includes secure electronic storage and restricted access protocols.

5. Access and Correction
You may request access to your personal information or ask for corrections if it is inaccurate or incomplete. To do so, please contact us directly using the details below.

6. Cookies and Website Data
Our website may use cookies to improve your experience. You can adjust your browser settings to disable cookies if you prefer.

7. Contact Us
If you have any questions about this Privacy Policy or wish to make a complaint about how your information has been handled, please contact:

Abode Building & Pest
📧 admin@abodebuildingandpest.com.au
📞 0400 241 725
🌐 www.abodebuildingandpest.com.au