FAQ
Got questions? We’ve answered the most common ones to make your experience simple and stress-free.
A Building and Pest Inspection includes a thorough visual assessment of the property’s structure and major systems, along with checks for signs of timber pests such as termites. Our inspectors assess internal and external areas including the roof space, subfloor (where accessible), and the exterior of the property. You’ll receive a detailed written report outlining any issues found — including safety hazards, defects, and pest activity — plus recommendations for next steps.
Our pricing is tailored to the size and type of the property, ensuring you get the best value for a thorough inspection. To receive an accurate quote, it's best to give us a call or send through an enquiry — we’ll respond quickly with a price that reflects the scope of your inspection
Most inspections take between 60 to 90 minutes, depending on the size and condition of the property. We take the time needed to inspect thoroughly so nothing is overlooked.
Most inspections take between 60 to 90 minutes, depending on the size and condition of the property. We take the time needed to inspect thoroughly so nothing is overlooked.
Your detailed report is typically delivered the same day as the inspection—often within just a few hours. We know time is critical, especially during contract periods.
Payment is easy. You'll receive an invoice via email through Xero, which includes a secure payment link. You can pay online or via bank transfer—whatever works best for you.
Your inspection will be carried out by one of our qualified, experienced inspectors. Each team member is hand-picked for their expertise, professionalism, and attention to detail—so you can trust you're in good hands.
Yes, all of our inspectors are fully licensed and insured. We meet all industry standards and regulatory requirements to ensure your peace of mind throughout the inspection process.
Our building and pest inspection reports are valid for 7 days from the date of inspection. This ensures the information remains current and reliable, especially when making time-sensitive property decisions.
Absolutely. Our inspectors are happy to walk you through the findings and answer any questions you may have. We believe in open, honest communication so you feel confident in your next steps.
If defects are identified, don’t panic. Our reports are clear, detailed, and solution-focused. You’ll know exactly what’s been flagged and how it can be addressed. Many sellers use our findings to fix minor issues or to be transparent with buyers, helping build trust and keep the sale on track.
That’s exactly why the inspection is so important. If defects are found, our detailed report will outline the issues and offer practical solutions. This gives you the knowledge to negotiate, request repairs, or simply make an informed decision before moving forward with one of your biggest investments.
If live termites or evidence of past termite activity is found, we’ll clearly identify the affected areas in your report and explain the level of concern. You’ll also receive recommendations on the next steps — whether it’s treatment, further investigation, or prevention. Early detection can save you thousands, so we take this seriously and ensure you know exactly what to do next.
While we don’t carry out pest treatments ourselves, we work closely with trusted, licensed professionals who do. If you need a treatment following an inspection — or just want preventative care — we’re happy to refer you to a reputable provider we know and trust. Just ask, and we’ll point you in the right direction.
Our standard building inspections do not include asbestos testing. However, if we identify materials that appear suspicious, we will note them in the report and recommend further testing by a licensed asbestos specialist. If needed, we can refer you to a trusted provider for sampling and lab analysis.
We understand that plans can change. If you need to cancel or reschedule your inspection, simply contact us as soon as possible. We appreciate at least 24 hours’ notice so we can adjust our schedule and accommodate other clients.